Responsibilities of this position are to generate revenue growth and ensure customer service support. This position produces revenue growth by identifying decision makers, coordinating customer meetings, identifying customer solution requirements and co-developing comprehensive pricing strategies to enhance customer business. The Account Manager assists in establishing standard operating procedures (SOPs) for meeting customer expectations and works with Accounts Receivable to resolve billing disputes, and manages initiatives to improve service execution.
• 2+ years Outside Sales | Freight Forwarding
• Ability to secure new Air | Freight business
• Familiarity with local Freight Forwarding marketplace trends
• Strong communication skills